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  The “Troubleshooting” page was archived in 2003 to preserve the original content of August 1998.  
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Troubleshooting

We took great care to ensure these applets work as advertised. They have been in use at various sites for more than two years so they have been very well tested. It's unlikely you'll encounter a bug.
If you have a problem, please go through the following steps. We regret that we cannot provide more support for this free (archived!) software:

  1. make sure your browser is Java-enabled (e.g. Netscape 2.0 or higher, Internet Explorer 3.0 or higher, HotJava);
  2. make sure you did not turned Java off in your browser option;
  3. check your HTML code for the ", /, :, and other esoteric characters;
  4. make sure you used the correct URLs, pay particular attention not to / with \. Java uses the Unix-like / separator in paths;
  5. make sure you respect case: Jave, like Unix, is case-sensitive;
  6. re-read the syntax for the applet of your choice;
  7. make sure you are not accessing the pages from your disk but through a Web server. In certain cases, applets run from the disk won't load the images;
  8. double-check your browser is Java-enabled;
  9. check your security options again and make sure Java is not disabled
  10. have another look at your URLs;
  11. recheck for case;
  12. check again your code for the ", / and other :;
  13. re-read the syntax.
  14. try again at step 1

CompuServe users, please read Homepages for CompuSurfers to learn how to upload Java classes to OurWorld.

If all else fails

We regret that we cannot provide assistance for this free, archived software. However, after years in use in the field, we are confident the applets are reliable. If you encounter a problem, please check the troubleshooting list above.

Code sample

Here is an example of the code you must insert in your page to use GraphicsButton:
<APPLET CODE="GraphicsButton.class" WIDTH="40" HEIGHT="40">
<PARAM NAME="src" VALUE="buttonface.gif">
<PARAM NAME="tooltip" VALUE="Great Java Applets free!">
<PARAM NAME="href" VALUE="http://www.pineapplesoft.com/">
<P>Best with a <A HREF="http://home.netscape.com>Java browser</A>.
</APPLET>

Microsoft FrontPage Users

Microsoft FrontPage users are well-advised to check the book "Running Microsoft FrontPage98" by Jim Buyens, 1997, Microsoft Press (ISBN: 1-57231-645-4).
The book discusses GraphicsButton with FrontPage on page 79-80 and 543.

Please remember

Please remember this software is free and unsupported. We do our best to fix bugs though. If you need additional support, please contact us for a paying support agreement.

Download

Download the free applets directly from this siteDownload Now!.

Last update: August 1998.
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